Praxis Group

Why choose Secury360?

‍For Praxis Group, accuracy is the key requirement for any AI solution. After evaluating multiple options, Secury360 stood out as one of only two solutions that met their needs. Praxis Group values innovation, quality, and communication, and Secury360 shares these core principles. Their hands-on approach aligns well with Praxis Group’s, and the ability to quickly reach out for support while continuing to innovate and deliver quality is essential for them.

Seamless integration with Secury360

‍The integration with Secury360 was smooth, with no complaints from the team. According to Praxis, when internal feedback is positive and free of complaints, it’s a clear indication that the integration has been successful. This seamless experience reaffirms their confidence in the solution.

The benefits of working with Secury360

‍As a monitoring center, Praxis Group strives to minimize false alarms. Each alert is linked to an action, and multiple alerts within a specific time frame are treated as a single incident. This approach helps manage their workload efficiently. With a basic connection including 15 cases per quarter, any extra false alerts are billed to the installer, which is not ideal for all parties involved.
Secury360’s ability to filter out false alarms has proven valuable to Praxis Group, allowing them to work more efficiently and maintain high-quality service. Fewer false alarms mean better optimization of their staff and resources. Additionally, installers benefit from reduced charges for false alarms, improving the overall collaboration.

The future of monitoring centers

‍In the future, Praxis anticipates that incoming alerts will be more accurately evaluated, with a higher proportion of them leading to actual interventions. This shift will help stabilize pricing for monitoring centers. Despite technological advancements, the role of the monitoring center remains essential. The security chain cannot be complete without a responsive monitoring center. In critical situations, such as a break-in when personal safety is at risk, customers rely on monitoring centers to act swiftly and dispatch security personnel to respond effectively.

Secury360’s integration into Praxis Group’s processes strengthens their ability to meet customer needs, ensuring efficiency, reduced false alarms, and continued innovation.

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