Luco

Installers
Belgium

Luco delivers complete peace of mind through exceptional customer service and high-quality solutions in security, cooling, and smart home technology. With a meticulous needs analysis and efficient project management, they consistently stand out in their field.

Faded partner and installer image
Raf Jansen
CEO

Is there an increasing demand for outdoor detection solutions? If so, from whom?

I’ve long been an advocate for better outdoor security, especially for large businesses. The faster the detection, the smaller the potential loss. However, convincing clients of the benefits can still be a challenge.

We see a growing interest in cameras among private individuals, particularly in the premium segment. Car dealerships, for instance, prefer not to fence off their outdoor lots, as this impacts the visual appeal of their vehicle inventory. Instead, they seek electronic solutions. Another major group is construction sites.

How does Secury360 fit into this demand?

Secury360 offers a complete, ready-to-use system. In the past, we built our own solutions, but these often resulted in false alarms triggered by animals or flying debris. This overwhelmed monitoring centers with unnecessary calls.

With Secury360, a single camera delivers both imaging and detection, even at night. It’s a significant improvement over previous systems.

What made you decide to partner with Secury360?

I don’t believe camera manufacturers can truly integrate this level of technology into their products, even if they claim to. Larger players often cater to broader, less specific needs.

Secury360, however, focuses on delivering one highly specialized solution. They listen to user feedback and are quick to address issues. This level of responsiveness is rare and very valuable.

What is it like working with the Secury360 team?

I’ve known Frederick for some time now. There’s always clear communication and room for collaboration and improvement. The partnership feels personal and human, which is exactly what I look for in a business relationship. Secury360 is highly accessible and provides quotes quickly—nothing but praise!

How was the integration of Secury360 with other systems?

The system is straightforward to configure, and you don’t need to be an expert to get it up and running. The app is intuitive—simple, yet effective. It does exactly what it needs to without overcomplicating things.

The partner portal is a great tool, and being able to manage cameras remotely is a significant advantage. We haven’t had a single false alarm so far, which is extraordinary. Traditional outdoor detection systems often generate ten false alarms per night due to reflections from vehicles. With Secury360, that problem is eliminated.